0800 783 7672
info@dovehomecare.com
To enable this, we offer a home care visit service where we can pop in for as little as 15 minutes, just to check that everything is ok, or we can be there for an entire 24 hours, maybe while a family member is away.
Any circumstances can be catered for, whether we need to look after an individual or a couple; whether they need a visit once a week or four times a day. It’s an incredibly important service, allowing vulnerable or elderly people to have someone checking in on them, giving them both practical assistance as well as a friendly face and companionship.
Our Carers
The role of our carers will depend on the needs of each client and can include:
- Administration of medication
- Personal care services – help with getting up, going to bed, washing, and dressing
- Assistance with moving around the house, garden, and outdoors
- Meal preparation
- Shopping and running errands such as collecting prescriptions
- Companionship and conversation
Our carers are trained in a wide range of areas including first aid, health & safety, food hygiene & nutrition, safeguarding, moving & handling, infection control, and many other topics. Specialist training is also given to those of our carers who need to look after clients with dementia, Alzheimer’s, or who require peg feeding.
Our process
This is free of charge and during the visit we will establish the exact needs, wants, and wishes from the client and their family, taking into account medical, practical and lifestyle requirements. We’ll also determine the type of person that would be best matched to the client’s personality so we can recommend the most suitable carers. We will then follow up with a proposed home care visit plan, which will include a full and detailed costing, for the client and / or their family to review.
Dove Home Care is Registered with and Inspected by The Care Quality Commission (CQC) (Service Number 46210) at: www.cqc.org.uk.
Survey
To ensure that we continually maintain our high standard of care we send out an Annual Quality Survey/Questionnaire to clients.